30-Day Returns — We accept returns within 30 days of delivery for unused items in their original sealed packaging (hygiene seal intact). No restocking fees. Customers cover return shipping, except for damaged, defective, or incorrect items — we cover those in full.
To start a return, email support@meltedhair.com with your order number.
Read our full Return & Refund Policy: meltedhair.com/policies/refund-policy
Shipping
US Shipping Only — FREE standard shipping on orders $150+. Orders under $150 ship for a flat $5.99.
Processing: 1–3 business days. Transit: 6–12 business days. Total estimated delivery: 7–15 business days. Tracking number emailed when your order ships.
Read our full Shipping Policy: meltedhair.com/policies/shipping-policy
| | | | | | | | | | | | | | | FAQ-Related after-sales issues: | Question 1:When will delivery be made after order? | Answer:Orders are placed on weekdays and shipped on the same day. Warehouse hours are Monday to Friday!Not shipped on Saturdays and Sundays | Question 1: Why do I receive hair that smells? | Answer:Hair can smell for the following reasons: | Because we must ensure that the wig is 100% healthy hair, we will sterilize the product before starting to make the head cover. | Solution: After receiving the package, please shake your head and smell. You can also use shampoo to wash and apply hair care oil treatment, so that the smell of hair will be improved! | Question 2: Why do I have other hair colors in my hair? Is this synthetic hair? | Answer: No, our hair wig all 100% human hair, please check the Real human hair test reports(plz ask for our customer service),Because they are real hair (using the hair grown by young girls themselves), external factors such as eating habits and living habits will affect the growth of hair, and other colors are normal. | Question 3:Why do the wigs I receive feel inadequate? | Answer: We are in strict accordance with the buyer's requirements of delivery, size and density are completely adequate. The package will be squeezed during transportation, and it is recommended that the buyer should pat and shake off the package after receiving it, so that the effect will be better. Secondly, the longer the size of the wig purchased, the amplitude of the hair tip is different from the amplitude of the top of the head. Mainly because the production process of a wig is made of hair blocks and multiple clockwork splicing. Differences are normal! | Question 4:Why does hair appear knotted and frizzy phenomenon? | Answer: suggest that the buyer shake off the hair on the wig after receiving the package. The broken hair is mainly because our workers will have some fallen broken hair stuck to the wig on the workbench during production, just like there is excess thread on the clothes. In addition, stylists also trim wigs in order to provide better results for buyers | Question 5: Can i dye, straighten and curl your wig? | Answer: yes. You can do any styles for wig. But dyeing or bleaching your hair can damage your hair. Please note how long the ointment stays on the wig | In addition to other questions, if you have questions, please contact our dedicated customer service at the first time. We will be the first time to reply to you and provide solutions.
Melted Hair — Ready To Go / Wear And Go Human Hair. Free shipping on orders over $150. Ships within 7–15 business days.
I’m not good at installing wigs at all, so I was nervous ordering online. This one was honestly so easy. I cut the tag, adjusted the straps, and put it on. That was it. The hairline looks natural and I got compliments the first day I wore it.
E
Emma C., Atlanta, Georgia
Jan 2026
Verified Buyer
Finally a Wig I Can Wear Without Glue
I’ve tried several glueless wigs before and most of them still needed extra work. This one actually looks good right out of the box. The lace blends really well and it feels secure all day. Definitely beginner friendly.
M
Monica R., Houston, Texas
March 2026
Verified Buyer
Looks Like My Real Hair
The texture is beautiful and the hairline looks very natural. My coworkers thought I had my hair professionally done. I love that I can put it on before work without spending an hour in the mirror.
J
Jasmine T., Charlotte, North Carolina
March 2026
Verified Buyer
Perfect for Busy Mornings
As a mom of three, I don’t have time for complicated installs. This wig has become my go-to. I literally throw it on, brush it a little, and I’m out the door. It saves me so much time.
B
Brittany W., Chicago, Illinois
Feb 2026
Verified Buyer
The Hairline Is Everything
The melted hairline sold me. I didn’t need any glue or extra styling. It really gives that scalp look everyone wants. I’ve already ordered another one in a different style.
K
Keisha M., Miami, Florida
March 2026
Verified Buyer
Worth Every Dollar
I was skeptical at first because I’ve been disappointed by wigs before. This one exceeded my expectations. Soft hair, comfortable cap, and super easy to wear. It feels like a much more expensive wig.
A
Angela P., Dallas, Texas
June 2025
Verified Buyer
Got So Many Compliments
I wore this to church and had three women ask me where I got my hair done. When I told them it was a wig, nobody believed me. That says everything.
D
Danielle J., Los Angeles, California
June 2025
Verified Buyer
Best Beginner Wig I've Bought
This is probably my fifth wig purchase online and by far the easiest one to install. No glue, no stress, no salon appointment. Exactly what I was looking for.