Shipping policy
Melted Hair Shipping Policy
Shipping Destination We currently ship to addresses within the United States only. We do not offer international shipping at this time.
Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation
- Orders are not processed on weekends or public holidays
- Orders placed on weekends or holidays will begin processing on the next business day
Estimated Delivery Time
- Standard shipping: 5–7 business days after processing
- Total estimated time from order to delivery: 6–10 business days
Please note: Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors outside our control.
Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with your tracking number
- You can use the tracking number to monitor your shipment status directly on the carrier's website
Shipping Delays Melted Hair is not responsible for delays caused by the shipping carrier, customs, or circumstances beyond our control. If your package is significantly delayed, please contact us and we will do our best to assist.
Lost or Stolen Packages If your tracking shows "delivered" but you have not received your package:
- Check with neighbors and around your property
- Contact the carrier directly with your tracking number
- If the issue persists, contact us at support@meltedhair.com and we will investigate
Contact Us For shipping inquiries, email us at support@meltedhair.com or visit meltedhair.com